Returns and Refunds

Even Adam & Eve made a wrong choice! Experience hassle-free returns/exchanges & pick another fruit for your paradise.

– Customers can opt to return/exchange the product within 7 days of delivery provided the original condition is maintained.
– Make sure that the product is – unworn, unused, not washed or spoiled, with the same tags and labels & in the same packaging.
– If the new product you select is priced higher than the original one, you shall have to pay a difference. Please ping us if this is the case with you.
– Please note that only pre-paid orders are eligible for returns.
– If you have received a defective product, send us the pictures at contact@eiden.in or WhatsApp us at +91-9082192299/DM us on Instagram at @eiden.in with the order details and we will get back to you. Once our team confirms, the refund will be provided to your bank account within 14 working days.
– Free Gifts / promotional items cannot be returned.
– Refunds cannot be offered on any items purchased with discounts/offers. However, we are happy to exchange the product for you.
– After the first replacement, refund is not available on prepaid orders.
– Second Exchange will attract charge of ₹150